Shipping policy

At Feelinqueen, we are committed to ensuring that your jewelry reaches you in perfect condition and in a timely manner. Please review our shipping policy below for detailed information on how we handle orders, shipping methods, and delivery times.

1. Order Processing:

• All orders are processed within 1-2 business days after receiving your order confirmation email.
• Orders placed on weekends or holidays will be processed on the next business day.
• You will receive a notification once your order has been shipped.

2. Shipping Rates & Delivery Estimates:

• We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.
• Estimated delivery times:
  • Domestic standard Shipping (USA): 3-7 business days

3.Order Tracking

• Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our carrier’s website.
• If you do not receive your tracking number, please contact our customer service team at [email protected].

4. Lost or Delayed Packages

• If your order is delayed or appears lost, please contact us within 7 days of the expected delivery date. We will work with our shipping partners to resolve the issue.
• FeelinQueen is not responsible for packages delayed due to factors outside our control, such as weather conditions or carrier delays.

5. Address Changes

• If you need to update your shipping address after placing an order, please contact us immediately at [email protected]. Once an order has shipped, we cannot make changes to the shipping address.

6. Returns and Exchanges

For information regarding returns and exchanges, please refer to our Refund Policy.