At Feelinqueen, we want you to feel confident in every purchase. If for any reason you’re not completely satisfied with your order, we offer a hassle-free return process to ensure your shopping experience remains smooth and worry-free.
Steps to Return Your Item:
Request a Return
- Contact our Customer Support team within 30 days of receiving your order to initiate the return process.
- Provide your order number and the item(s) you wish to return.
- Our team will guide you through the next steps and provide a prepaid return shipping label.
Prepare Your Return
- Ensure that the item(s) you are returning are in their original condition, unworn, and with all tags and packaging intact.
- Carefully pack the item(s) in the original packaging or a secure alternative.
Attach the Prepaid Label
- Affix the prepaid return shipping label we provided to your package. Be sure to cover any old labels or barcodes.
Drop Off the Package
- Drop off the package at the nearest shipping location (as specified on the prepaid label). There is no additional cost to you—return shipping is free!
Receive Your Refund
- Once we receive your returned item(s) and confirm their condition, we will process your refund to the original payment method within 5-7 business days.
- You will receive an email notification once your refund has been processed.
Conditions for Free Return:
- Returns must be initiated within 30 days of receiving your order.
- Items must be in their original condition (unworn, unaltered, and with original packaging).
- The Free Return Service is available for domestic orders only.
If you have any questions, please don’t hesitate to reach out to our customer service team at [email protected]. We’re here to help!